Currency Card support

Who do I contact if I have a problem with my card?

We provide free 24-hour global assistance so you can get in touch with Customer Services at any time, 365 days a year on the following free to call Card Services numbers:

CountryFree phone number*
Argentina0800 666 0026
Australia1800 098 231
Austria0800 293 724
Bahamas1800 389 0523
Belgium0800 77 228
Brazil (from landline)0800 892 3560
Brazil (from mobile)+55 21 3956 9200
Bulgaria800 116 1169
Czech Republic800 143 722
Chile123 0020 7887
China (North)10 800 712 2683
China (South)10 800 441 1345
Costa Rica800 015 0605
Croatia0800 223 179
Cyprus800 96 361
Denmark808 84 857
Dominican Republic1888 156 1388
Estonia800 011 1359
Finland0800 918 279
France0800 916 940
Germany0800 181 4595
Greece00800 4413 1532
Hong Kong800 966 321
Hungary0680 018 878
Iceland800 98 78
India000800 100 7960
Indonesia1 803 0441 1368
Ireland1800 535 564
Israel180 943 1521
Italy800 789 525
Japan00531 780 221
Latvia800 03 736
Lithuania880 031 068
Luxembourg800 28 166
Malaysia1800 814 933
Mexico01800 123 3480
Monaco800 93 677
Netherlands0800 023 3935
New Zealand0800 444 691
Norway800 14 326
Philippines1800 1442 0143
Poland00800 441 2460
Portugal800 880 501
Puerto Rico1 877 465 0085
Russia810 800 2500 2044
Singapore800 441 1379
Saudi Arabia800 844 2790
Slovakia800 001 684
South Africa0800 982 674
South Korea00798 4434 1279
Spain900 958 973
Sweden020 796 949
Switzerland0800 834 918
Taiwan0080 104 4292
Thailand001800 442 212
Trinidad & Tobago1 800 203 0194
Turkey00800 4463 2089
United Kingdom0800 056 0572
Uruguay000 413 598 3672
USA / Canada1 877 465 0085
Venezuela800 100 8565
Other countries+44 207 649 9404**


* There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.

** Please remember to add the international prefix of the country you are in at the beginning of this number (in most cases this is 00, for example 0044 207 649 9404). Calls to this number are not free of charge.

There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.

Find out what to do if you need to make a complaint or what to do if your card is lost, stolen or damaged.