You will find the minimum payment you need to make and the date it is due on your statement or online. You can pay from your current account, via the post office or directly to us.
Payments from your current account
To pay online, by telephone banking or standing order via your bank account provider you will need the following details:
- Our BIC: CITIIE2X
- Our IBAN: IE90CITI99005117683012
- Your 16-digit credit card account number, beginning with 245
Your credit card account number is different to your card number and must exclude any '000' if displayed at the start of the account number. You will find this number on your statement. You should allow five business days for the payment to reach your account.
You can also set up a direct debit to make your monthly payment. Please see question below on ‘How do I set up or amend a direct debit?'
Payments via the post office
You should bring your credit card, or the giro slip at the bottom of your statement, to the post office where you can pay by cash or debit card.
There is a processing fee of €0.50 for such payments. You should allow three business days for the payment to reach your account.
Direct payments
You can make debit card payments any time on your online banking account. Payments made before 4pm on business days will be credited to your credit card account the next business day. Business days exclude weekends and bank holidays. Payments made after 4pm, on weekends or on bank holidays will be credited to your account in two business days.
You can also pay with your Visa or Mastercard debit card over the phone at any time by calling us on 0818 205 410 and selecting the 'Make a payment' option from the menu.
Please note that payments made over the phone are limited to 1 payment per day (maximum payment of €500) up to a maximum of 3 payments in a 30-day period. Customers can make unlimited payments, up to €10,000 per day per account, through online banking and unlimited payments, with unlimited value, using bank transfer and at the post office (subject to any limits on your personal bank account).