Do you want to speed up your bill payments, get new orders or collect information? Our range of Business Response Services lets your customers respond to you quickly and easily. You pay the postage but only for the responses you receive, making it cost effective for you.
Maximise responses
Improve customer recognition
Build a marketing database
What are the An Post Commerce business response services?
An Post Commerce have a range of business response services depending on your needs:
Business Reply lets you supply your customers with specially-approved pre-printed prepaid envelopes, cards or labels. This allows your customers to post back their response during a promotion or advertising campaign. It can be included with invoices allowing your customers to pay by return post
Freepost allows you to provide your customers with a pre-approved address, enabling you to include a response mechanism in press ads
Vanity Freepost lets you design your own personalised response address, unique to your business. The address can be used in press, TV or radio advertising, making it easier for customers to remember so they are more likely to respond
PostAim helps you build the perfect marketing database by allowing you to include a response mechanism in your mailing to let your customers respond easily
How does the business reply service work?
Download an application form and return it us
Remember to include a printed proof of your proposed design. You can download some sample formats
Include the appropriate licence and deposit fee
Business reply service costs
We charge an annual licence fee of €165.00 plus a deposit relating to anticipated volumes, subject to a minimum deposit of €82.50.
Looking for overseas customers?
If you want to target overseas customers, find out more about our International Business Response Service.
Find out MoreBusiness Response Service rates
Weight not over | Letter/postcard | Large envelope | Packet | Parcel |
---|---|---|---|---|
100g | €1.30 | €2.85 | €3.90 | €9.00 |
250g |
| €2.85 | €5.00 | €9.00 |
500g |
| €2.85 | €6.50 | €9.00 |
1kg-2kg |
|
| €8.90 | €9.00 |
For parcels weighing more than 2kg, please see our Standard Parcel rates.
The following table allows you to see how much the licence fee is depending on the month you open your Business Response Service account.
Month | Licence fee |
---|---|
January | €165.00 |
February | €151.25 |
March | €137.50 |
April | €123.75 |
May | €110.00 |
June | €96.25 |
July | €82.50 |
August | €68.75 |
September | €55.00 |
October | €41.25 |
November | €27.50 |
December | €13.75 |
Do you have any questions?
For more information on all your posting needs, get in touch with an Account Manager who will find the best postage option for you and your business.