Social Welfare

An Post is a partner of the Department of Social Protection. You can collect your social welfare payment at any of our post offices nationwide.

How does it work?

• If you wish to have your social welfare payments paid to you through the post office, apply directly to the Department of Social Protection 
• You can designate any one of our network of post offices as your office of payment 

Which payments can be paid through the post office?

The range of payments includes:

• Families and children
• Retired or older people
• Ill or disabled
• Carers
• Bereaved
• Unemployed
• Back to work/education/training
• In employment/farming
• Employer
• Community support

If you receive social welfare payments you may be eligible to use our Household Budget service for help with managing your household bills.

DSP Payments 

In the event of a customer not being able to collect their DSP payment personally at the Post Office a nominated person (Temporary Agent) can be nominated to collect the payment on their behalf, download appointment of temporary agent application form When collecting a payment, a ‘Temporary Agent’ must produce the recipient's card as issued by the DSP as well as their own valid photo I.D.

Further information

You can find more information and application forms at the Department of Social Protection.