An Post Quality Continues To Improve

3 September 2009

“Our Quality Improvement Programme continues to make steady progress and this 85 per cent rating is a record performance on this critical Quality of Service measure. Everyone in An Post is playing their part,” said An Post Chief Executive, Donal Connell.

“These are really challenging times for Irish business.  Quality and competitiveness have never been more important.  We’re investing €150m in quality improvement through better logistics planning, facilities, scanning and tracking technology, staff training, route design and fleet improvement.  International mail continues to perform ahead of target and we’ll continue to make progress towards our 94 per cent domestic mail target this year,” he added.