An Post Quality Improvement

9 December 2009

“This represents a five per cent improvement on the same quarter last year and consolidates the sustained progress achieved on service improvement over the last three years, An Post Chief Executive, Donal Connell commented.

“We are fully committed to achieving the 94 per cent next-day delivery target,” he added.

The improvement has been achieved in parallel with major work changes successfully implemented by staff across An Post’s collection, delivery and processing operations nationwide.  An Post handles more than 3 million items of mail every working day and volumes will more than double during the lead-up to Christmas.