ComReg’s 2006 quality monitor results

11 May 2007

We also note the three percent improvement in quarter 4 of 2006 over the same period in 2005.

The achievement of sustained performance improvement remains our primary focus, right across the mails collection, processing and delivery process.  Internal quality measurements are showing steady improvement as a result of the current company-wide drive to improve mails service quality, and next-day delivery performance in particular.

Similarly, an international monitor of 23 national postal operators shows that in the first quarter of 2007, An Post achieved a five per cent improvement on last year’s rate of next-day delivery for incoming international mail.

We will continue to drive mail service performance and we are fully committed to reaching the target of 80 per cent next-day delivery this year, and to achieving ComReg’s target of 94 per cent within three years.