Yes, we offer a Collection Service, Monday to Friday, for business customers for an annual fee of €3,000. Simply download the application form,  complete it and post it with your payment to:

The Fee Billing Unit

An Post

Area 2D

GPO, Dublin 1

DO1 F5P2 

Lower fees - depending on which month you start - are available if you don’t use the service for a full calendar year. In some circumstances, there may be an extra charge linked to the distance we need to travel to collect your mail. For more information, contact the Fee Billing Unit at fee.billingunit@anpost.ie or your An Post account manager.

 

We provide a range of mail marketing services for large and small businesses and organisations. Find out about our leaflet delivery service Publicity Post or target addresses across the country using AdMailer.ie. With Reach+, you can also use our unique network to maximise your campaign’s impact. For more information, email us at post-media@anpost.ie.

Yes, send your request to consumables@anpost.ie and we’ll post your labels to you within a few days by Courier Post. You’ll need to include the following information:

• An Post account number

• Phone number

• Contact name

• Full postal address

• Details of the labels and quantities you need

 
We can you send you labels for the following services:
 

• Courier Post

• Express Post

• Express Post Plus Signature

• Priority Post

• Registered Post

• Standard Post

Yes, send your request to consumables@anpost.ie and we’ll post your order to you within a few days by Standard Post. You’ll need to include the following information:
 

• Contact name

• Phone number

• Full postal address

• Details of the products and quantities you need

If you are moving premises, our business redirection service can forward your post and parcels to your new address for up to a year. Download an application form or pick one up at your local post office. 

If you send more than 40 parcels a week, you can become a parcels account holder with An Post. Contact an Account Manager to find the best parcels solution for your business. To set up an account, you will need to fill out the following forms:

• Parcel Customer Set-up Form
• Service and Price Agreement (PDF, 599KB)
• Direct debit mandate (PDF, 153KB)

You can also avail of our inflight delivery choice solution by filling out a Prism form.
If you do not meet the threshold to become an account holder, you can order prepaid parcel labels from our Business Desk on 1850 26 23 62 or directly from your designated An Post driver.

You can pay for our bulk mail services either by cash or cheque at your local mail acceptance office or by becoming a bulk mail account holder. To do this, you need to fill in a Postal Account Facility application (PDF, 282KB). Contact an Account Manager if you need more information.

Make sure your parcels arrive safe and sound by including a complete, correct and legible address with a full post or Eircode where applicable. Find out more about our size and weight guidelines and how best to prepare your parcels for postage.

Franking machines allow you to manage your own postage costs, paying as and when you need to. Five companies are currently authorised to provide franking machines in the Republic of Ireland:

• CASS Ltd, 47 Coolmine Industrial Estate, Clonsilla, Dublin 15, D15 ED88, Tel 353 (1 ) 820 7596
• Quadient Ireland (Formerly Neopost), Unit 16, Fonthill Retail & Business Park, Fonthill Road, Clondalkin, Dublin 22, D22 F2P1, Tel 353 (1) 625 0900
• Pitney Bowes (Irl) Ltd, Cedarhurst Building , Arkle Road, Sandyford , Dublin 18, D18 X6N2, Tel 353 (1) 460 8700
• Pitney Bowes Agent, Copy & Mail-Room Solutions Ltd, Jamestown Business Centre, Jamestown Road, Finglas, Dublin 11, D11 K2FK, Tel 353 (1) 864 5088
• FP Agent Copytext (Irl) Ltd, Unit 6 Block 2 , 2nd Floor Quayside Business Park , Mill Street , Dundalk , County Louth, Tel 353 (1) 247 8896

Find out how to get the most from your machine (PDF, 128.8KB) and learn more about the discounted rates available for meter post.

Once you have your Advantage Card, just present it each time you wish to purchase any of the discounted products at your local post office or purchase from our suite of products online where discounted rates are automatically applied.

Parcels are subject to the following maximum dimensions:

• Length 1.5 metres

• Length plus girth 3 metres

• Maximum weight 10 kilograms

Where the dimensional weight of a parcel exceeds its weight, the dimensional weight will apply. Find out more about our size and weight guidelines.

Yes, normal postal restrictions apply. For more information, see our list of prohibited or restricted items.

Prepaid labels are for postage in the Republic of Ireland only.

The card is accepted in all post offices in our nationwide network.

To report a lost or stolen Advantage Card, please contact An Post Customer Services by:

• Calling us on 353 (1) 705 7600

• Emailing us at advantagecardsupport@anpost.ie

Once we have your completed form and payment it will take just a few days to set up your Service.

Your Account Manager can guide you through the options available. We can collect Standard Post, Express Post and Registered Post mail. 

We will collect your post after 4pm. 

If you wish to cancel the service, you must do so in writing. If you have a query, you can email us at Redirections.Centre@anpost.ie

We require notice of at least five working days to put the service in place and there is a delay of at least one working day in the delivery of redirected post.

The name of the company or firm must also be displayed in a permanent and prominent place at the new address before we can redirect your post.

Two signatures are required except in the case of a sole trader. For limited companies, the form must be signed by the company secretary and at least one other director of the company. For partnerships or associations, the form must be signed by each partner or associate.

Yes, those with scheduled collections or access to meter posting boxes can include Express Post items. For more information, business customers can contact their Account Manager.

Money, jewellery or valuables should not be sent using the Express Post services. Customers wishing to post such items should use Registered Post. No compensation for loss or damage is paid on Express Post items.

Our International Express Post service offers a fast and cost-effective way to post your item abroad. We deliver to a range of international destinations, including 21 countries across Europe, but international delivery times are estimates only and are not guaranteed.

Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday and bank or public holidays. Express Post items posted on Friday before the latest time of posting are guaranteed for delivery nationwide on Monday.

To qualify for Ceadúnas, you must post a minimum of 2,000 letters or 500 large envelopes or 100 packets in a single posting.

All Ceadúnas mail should be presented as follows:

• All items should be of a similar size, weight and shape and conform to certain agreed dimensions
• Post should be divided between local and forward mail
• Items should be bundled in 50s or 10s for bulkier items
• All addresses should face the same way
• A return address must be on the front of the envelope in the top left hand corner
• The cover of Ceadúnas items must bear the approved pre-printed logo
• Mail bearing postage stamps or franked impressions should not be included with Ceadúnas items

The standard Ceadúnas logo looks like this:

The bottom left hand box should contain the service identifiers such as L for letter, P for parcel or News for Newspapers. Different service identifiers should be kept separate.

We also offer Ceadúnas customers the opportunity to use a customised logo, which has been approved by us, through our PostAim service.

In the event that your registered item is not received by the addressee, An Post will compensate you subject to certain conditions.

When registering an item, you need to declare its replacement value as compensation is related to the declared value. Where no value is declared a maximum of €25.39 is payable. Compensation with regard to coin is limited to €12.70.

Learn more about our range of international delivery services including International Registered Post.

Learn more about our size and weight guidelines and get some tips about preparing your parcel for postage.

Queries about registered items can be made by:

• Completing the Missing, Delayed or Damaged form
• Writing to An Post Customer Services, General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2

All enquiries must be made within one month of posting for items sent within Ireland.

Check An Post’s list of prohibited items, including the full list of items restricted from the postal services.

Although cash is accepted, it is not covered by insurance under the Foreign Registered Post service. An Post recommends you avoid sending money by post and offers a range of other services to transfer money securely.

Insurance cover is provided for the declared value up to €320 for post to Ireland and the UK.

Additional insurance is available for items posted within the Republic of Ireland. A charge of €4.50 is applicable for cover up to €1,500 and a charge of €5.50 for cover up to €2,000.

The following items will be accepted for Registered Post but are not insured:

• Bank drafts
• Cash and coins
• Documents
• Glass and other fragile items
• Jewellery
• Passports
• Precious metals such as platinum, gold or silver
• Vouchers with a monetary face value

We require notice of up to seven working days to put a PO Box in place.

Your PO Box address usually contains:

Your name
Company name
A PO Box number
The town or city where you are based
Your Eircode

Your PO Box is rented for letters, packets and parcels, allowing you to receive all your mail.

The Same Day Delivery service has a weight restriction of 2kg. It is also subject to the following size restrictions:

Letters and large envelopes

• Minimum: 14cm long, 9cm wide, 0.018cm deep (with a tolerance of 0.2cm)
• Maximum: 40cm long, 30cm wide, 2.5cm deep

Packets

• Minimum: 10cm long x 7cm high x 2.5cm deep
• Maximum: a combined length, height and depth of 90cm
• No individual dimension can exceed 60cm (with a tolerance of 0.2cm)

Tube form

• The length plus twice the diameter must be less than 104cm with no one dimension exceeding 90cm (with a tolerance of 0.2cm)

The service is available on working days in more than 40 selected post offices in the Dublin area. Check which ones and the various drop-off and delivery times.

When your stamp roll starts to run low, your EasyPost stamp printer will automatically generate an order for new rolls. You will receive a roll of pre-printed postage labels onto which the value of postage can be printed by the stamp printer.

The following must be in place for your printer to connect to the server:

• The printer must be connected to a network
• The network must be of the type ”Always on”, either DSL line or LAN
• The printer must be able to connect to the internet on port 80
• Any firewall must allow access to the internet
• You may need to change your network settings to allow the printer to access the network

The stamp printer must be connected to the internet at least once every business day. Failure to do so may result in the temporary cessation of the service.